Terms & Conditions

Welcome to fitnessupplement.com. These Terms & Conditions govern your use of our website and any purchases you make from us. By visiting our website, creating an account, or placing an order, you agree to these Terms & Conditions.

Please read them carefully before using our website or purchasing any products.

1. Company Information

This website is operated by fitnessupplement.com.

For questions about these Terms & Conditions, orders, products, or customer support, you can contact us at:

Email: info@fitnessupplement.com

Phone: +1 386 225 1066

2. Use of Our Website

You may use this website for personal shopping, product research, and lawful purposes only.

You agree not to:

Use the website for fraudulent or illegal activity

Attempt to gain unauthorized access to our website, systems, or customer data

Copy, reproduce, or resell any part of the website without permission

Use automated tools to scrape, copy, or extract content from the website

Interfere with the security, speed, or normal operation of the website

We reserve the right to restrict, suspend, or terminate access to our website if we believe a user is violating these Terms.

3. Product Information

We make every effort to display product names, images, descriptions, supplement facts, ingredients, pricing, and availability accurately.

However, product packaging, labels, ingredients, serving sizes, and formulas may change from time to time. The product you receive may differ slightly from the images or information shown on the website.

Customers are responsible for reading the product label, ingredients, directions, warnings, and allergen information before use.

4. Supplement Disclaimer

Products sold on fitnessupplement.com are intended to support fitness, nutrition, wellness, performance, recovery, and active lifestyle goals.

These products are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not been evaluated by the Food and Drug Administration unless clearly stated on a product label.

Results may vary from person to person based on diet, exercise, body type, lifestyle, age, health condition, and product use.

Before using any supplement, please consult a qualified healthcare professional if you:

Are pregnant or nursing

Are under 18 years old

Have a medical condition

Take prescription or over-the-counter medication

Have allergies or sensitivities

Are sensitive to caffeine or stimulants

Are unsure whether a product is suitable for you

Do not exceed the recommended serving size unless directed by a healthcare professional.

5. Placing an Order

When you place an order on our website, you are making an offer to purchase the selected products.

Your order is accepted once we confirm and process the order. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability

Incorrect pricing or product information

Payment issues

Suspected fraud or unauthorized activity

Shipping restrictions

Violation of these Terms & Conditions

If your order is cancelled after payment has been made, we will issue a refund according to our refund process.

6. Pricing and Payment

All prices listed on our website are shown in U.S. dollars (USD) unless stated otherwise.

We make every effort to ensure pricing is accurate, but errors may occur. If we discover a pricing mistake after you place an order, we may contact you before processing or shipping the order.

Payment must be completed before an order is processed or shipped.

Accepted payment methods may include credit/debit cards, secure online payment processors, and other payment options shown at checkout.

We do not store full payment card details on our website. Payments are processed through secure third-party payment providers.

7. Shipping and Delivery

Shipping options, fees, delivery estimates, and available delivery locations may be shown at checkout or on our Shipping & Delivery Policy page.

Delivery times are estimates only and are not guaranteed. Delays may occur due to courier issues, weather, holidays, high order volume, incorrect shipping details, customs, or other events outside our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses, wrong phone numbers, or unavailable recipients.

Once an order has been delivered to the shipping address provided, risk of loss or damage may pass to the customer.

If your order is lost, damaged, or missing items, please contact us as soon as possible.

8. Returns and Refunds

Returns and refunds are handled according to our Returns & Refund Policy, which forms part of these Terms & Conditions.

In general, unopened and unused products may be eligible for return within the return period stated in our Returns & Refund Policy.

For health, hygiene, and safety reasons, we may not accept returns for:

Opened supplement products

Used products

Products with broken seals

Products without original packaging

Products damaged after delivery

Final sale or clearance items

Incorrect, damaged, or defective items may be eligible for replacement, exchange, or refund after review.

Your rights under applicable consumer protection laws are not affected.

9. Promotions, Discounts, and Offers

We may offer discount codes, promotional pricing, bundles, free shipping offers, or special deals from time to time.

Promotions may be subject to conditions, expiration dates, product limits, or availability.

We reserve the right to modify, cancel, or refuse promotional offers if we suspect misuse, fraud, technical error, or violation of the promotion terms.

10. Accounts and Security

Customers may create an account to manage orders, addresses, and account details.

You are responsible for keeping your login information secure. You agree to notify us immediately if you suspect unauthorized access to your account.

We are not responsible for losses caused by unauthorized access resulting from your failure to protect your login details.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product layout, design, and branding, belongs to fitnessupplement.com or is used with permission from suppliers, manufacturers, or content providers.

You may not copy, reproduce, distribute, modify, resell, or use our website content without written permission.

12. User Reviews and Submitted Content

If you submit a review, comment, message, image, or other content to our website, you agree that the content is truthful, lawful, and does not violate the rights of others.

We may review, edit, remove, or refuse content that we consider inappropriate, misleading, offensive, spam, or unrelated to our products.

By submitting content, you give fitnessupplement.com permission to use that content for website, marketing, and customer support purposes.

13. Third-Party Links

Our website may contain links to third-party websites, payment providers, delivery services, social media platforms, or product manufacturers.

We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.

14. Limitation of Liability

To the fullest extent permitted by law, fitnessupplement.com is not responsible for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim related to an order will not exceed the amount paid for that specific order.

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

15. Events Outside Our Control

We are not responsible for delays, failures, or losses caused by events outside our reasonable control, including but not limited to:

Courier delays

Severe weather

Natural disasters

Supplier issues

Technical failures

Payment processor issues

Internet outages

Government restrictions

Labor strikes or transportation disruptions

16. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions are governed by the laws of the United States and the applicable laws of the state where our business operates, unless otherwise required by law.

Any disputes related to these Terms, our website, or purchases from fitnessupplement.com will be handled according to applicable U.S. law.

18. Contact Us

For questions about these Terms & Conditions, please contact us:

fitnessupplement.com

Email: info@fitnessupplement.com

Phone: +1 386 225 1066

Need Help?

Need help with an order or product question? Contact our customer support team.

info@fitnessupplement.com

Phone

+1 386 225 1066